A question for teachers. Has anybody had any problems posting things in the discussions sections?

منذ ٦ أعوام

I'm able to post questions, but am unable to post things in the teachers' lounge or community discussions. 

When I try to do it, a pop-up appears saying "teacher not active or not onboarded". I'm definitely active on the platform and have been teaching on it for over 2 years. 

I've messaged Verbling support about this and am waiting for their response. Has anybody else had this problem?