I couldn't join the lesson and it's 2 days I haven't heard anything from support. Please advice what to do.

hace 6 años

Hi guys.

Me and my teacher were able to join the same lesson, but we didn't see each other (Verbling showed us each of us entered the lesson alone). I wrote a request to ZenDesk, but it's 2 days I don't hear anything from Verbling. 

Could somebody please help me with this? My next lesson is scheduled in 3 days and it might be missed because of the same reason.

Thanks,
Oleksii