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Verbling is a San Francisco startup helping the world learn foreign languages. Students on six continents use Verbling to realize their dreams. We're looking for amazing people to make more dreams come true.

At Verbling, we see the faces of our users every single day. They're more than numbers on a graph. Language students fumble with grammar, learn slang, and laugh in live streamed Verbling classes 24/7. We're still data driven, and the numbers could become very large. We're targeting over a billion language learners previously locked into a dead, broken market, now ripe for disruption thanks to technology.

What we look for

The first ten team members shape the company's culture, a culture that will mean everything as the organization scales. Therefore, we look for those with founder mentality. We want to bring on board people who take initiative, who aren't afraid of responsibility, and who understand the inherent value in moving fast and taking risks.

If this sounds like you, please check out our available positions below or contact us at jobs@verbling.com and tell us why you would be a good fit.

Benefits (the good stuff)

  • 100% company-covered medical, dental, and vision insurance
  • Competitive salary and substantial equity
  • Flexible work hours
  • Company dinners and happy hours
  • SOMA office 1 block from AT&T Park and Caltrain
  • Build your own setup
  • Free Barry's Bootcamp classes (the best workout in SF, we promise)
  • Annual workation (we went to Mexico last year)

Community Manager

(San Francisco - Full-time)

Our teachers are the face of Verbling in their classrooms. You would be the face of Verbling everywhere else.

Produce content
Create blog posts, videos, newsletters, FAQs, site content, etc. to build brand awareness and engagement.

Manage social media channels
Engage an audience of over 30,000 Facebook fans and 5,000 Twitter followers. Produce, source, and promote high-quality, relevant content. Use your campaigns to increase engagement. Participate actively in discussions across online communities.

Engage community
Support our students with world-class service and inspire a growing user base to become passionate evangelists. We've built our company around empathizing with and serving the needs of language students, and you will sit at the helm of this effort. Analyze and distribute incoming requests across engineers and product people. Measure progress by average response time and optimize for customer happiness.

Requirements

  • Exceptional communication skills
  • Willingness to learn quickly on the job
  • Propensity towards taking ownership and responsibility of entire projects
  • History of successfully executed projects in a leadership or independent role

Bonus

  • Photography
  • Video editing
  • Content and marketing writing
  • Written proficiency in Spanish, French, Italian, or Portuguese

Customer Happiness

(San Francisco - Full-time/Part-time)

Verbling's vision is to bring people together from all over the world, through the use of technology, to instantly learn languages from certified native speaking teachers. As our team pursues this vision, we need a new member to join us who is willing to assist our users, notice trends in ways we can improve their experience, and lead efforts to find permanent scalable solutions.

Your Role:
- Respond to support emails from our customer base.
- Record trends you notice in terms of frequently asked questions/ frequently noticed problem.
- Work with the rest of the team to find solutions to improve customer happiness.
- Collaborate on projects dedicated to improving the customer's experience.
- Build a multi-language knowledge platform for both our teachers and students.

Whether you work part-time or full-time, this role allows you to get tremendous insight to the process of scaling a growing company. As you assist customers, you will learn a great amount about Verbling's operation and our customer base. From there on, you can use your expertise to find untapped opportunities to improve the Verbling experience for all of our users.

Requirements

  • Exceptional communication skills
  • Fluency in another language (preferably Spanish)
  • Willingness to learn quickly on the job
  • Propensity towards finding untapped opportunities
  • Tech-savvy: you need to be able to learn and teach others how to use technology

Bonus

  • Passionate about education technology
  • Experience in content writing

Full-Stack Javascript Generalist

(San Francisco - Full-time)

Javascript is crucial to Verbling. We use Node.js on the backend and a Backbone/Reacy-based framework on the front-end. We are looking for someone who's excited about getting their hands dirty in all part of the stack.

You are a experienced Javascript developer who wants to get in on building the future of ed-tech from the bottom up. You want to be an integral part in inventing new ways for students to learn foreign languages.

You love to learn, and equally love to share your knowledge with others. You’re both a listener and contributor. You are a great communicator and you take care to understand before making yourself understood.

Your code is architected for scalability, re-use, and testability. Your operators are always === and you are a master of closures. You have strong opinions on code structure and modularization. You're pretty darn excited about react, isometric flux, generators, and FRP.

Responsibilities

  • Own and drive projects from idea spec to production.
  • Work closely with product and design teams.
  • Continually iterate on product features using analytics and user feedback.

Requirements

  • Experience with Node.js.
  • Experience in front-end JS development, and preferably in a framework like Backbone, Angular, etc.
  • Always thinking about scalability and performance bottlenecks.
  • A test-driven mindset.

Bonus

  • Interest in spoken languages.
  • Open-source contributions.
  • Experience in NoSQL; MongoDB, Couch, redis, or similar.
  • Experience in React

Head of Education

(San Francisco - Full-time)

We live and breathe foreign language education technology. You will need to share this same passion, as you will be responsible for directing all educational aspects of Verbling. You’ll independently develop a curriculum for ESL teachers to refer to while planning their classes. You will be in charge of a growing team of part-time ESL teachers spread across the world. As such, you will need to recruit and evaluate applications, then hire, train, and manage this staff. Building and fostering the teacher community will be an important task. Other responsibilities include community management/building, and student/customer support. You will also be teaching English on Verbling yourself.

Requirements

  • ESL curriculum development experience
  • 2+ years ESL teaching experience
  • Teacher training experience
  • Tech-savvy: you need to be able to teach others how to use technology

Bonus

  • Experience from an education technology company
  • CRM/Help desk knowledge
  • Community management

Test Engineer

(San Francisco - Contractor)

At Verbling we continually test all aspects of our platform. We are looking for a test engineer to take ownership of our test suites, tools, and CI workflow. You're driven by DRY test suites and believe that test code is not second class citizen to rest of production code. You'll be an integral part of the product cycle and will work closely with feature engineers to design test deliverables.

You take pride in designing functional, regression, and stress tests to ensure our service works smoothly for all users. We are looking for self-starters, folks looking to make a huge impact and individuals who want to grow their technical toolset.

Responsibilities

  • Build and maintain test suites for our API layer as well backend and front end components.
  • Work proactively to improve the overall software testing process.
  • Assess and understand the scope of products and recommend a comprehensive and effective test approach.
  • Improve on our CI and deployment workflow (we currently use CircleCI).
  • Write tools and libraries to simplify test writing.

Bonus

  • Experience with Node.js and Javascript.
  • Experience with Mocha, PhantomJS, and similar.

iOS Engineer

(San Francisco - Full-time)

We’re looking for someone who is not only well versed in iOS development, but also has a strong understanding of good UX and isn’t afraid to get their hands dirty in backend code.

You write testable, re-usable, and scalable code that can be collaborated on by a growing team. We’re looking for product-aware engineers who are thoughtful, responsible and passionate builders who appreciate user experience.

Verbling on mobile is crucial to our success and we are looking for a rockstar to drive and iterate on the handheld experience for millions of users.

Requirements

  • Experience developing, releasing, and maintaining native iOS applications in both the the App Store and Enterprise Distribution
  • Deep knowledge of Objective-C, Cocoa, and Xcode
  • Experience collaborating on software projects and working in a team environment.
  • i18n experience
  • Strong debugging skills
  • Knowledge of algorithms and data structures

Bonus

  • Open-source contributions.
  • Experience in Android development.

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