Have you ever been to Italy? Which was the most useful word or phrase you learnt during your trip?

7년 전

Have you ever been to Italy?
Did you leave without knowing a single Italian word? Or did you study Italian before leaving?
And which word or phrase did you hear most from Italians during your trip?
Which was the most useful word or phrase during your trip? 
Let me know it in the comments!
Ciao!!
Elena