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Claire K-Stevenson

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8:15 AM (GMT+01:00)English
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English
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Speaks
English
Native
,Spanish
Trial Lesson
One time, 30 minutesPrivate Lessons
60 minutesTeacher Stats
Schedule
Teaching Expertise
Intermediate
Upper Intermediate
Advanced
Upper Advanced
British English
Résumé
Work Experience
2015 - 2018
Finance & Operations Manager
Goodtime Thailand - Koh Tao, Thailand
Management and organisation of all business activities, including team leadership and staff scheduling, customer enquires and activities. I was responsible for the day to day management of one location, as well as the financial management of two locations.
2015 - 2017
Coach & Business Manager
Koh Tao Crossfit - Koh Tao, Thailand
I was responsible not only for welcoming new guests and returning members, but also for coaching fitness sessions and teaching physical skills to guests from all over the world.
2012 - 2014
Service Delivery & Customer Service Manager
Nuffield Health - Epsom, United Kingdom
I had operational management & leadership of over 20 application & customer service specialists. I was lead trainer on customer service skills, including communication skills, and was responsible for all customer communication.
2011 - 2012
Account Manager
Qube Global Software - London, United Kingdom
I was responsible for providing customer service and sales support to existing customers. I created and managed a number of new retention initiatives, including customer feedback tools and forums.
2005 - 2011
Systems Trainer & Account Manager
Club Runner Europe - Crawley, United Kingdom
I was the sole trainer and was responsible for sales, training, implementation, and account management for all customers of the web-based system. I travelled internationally to teach new users of the system, and provided both system training and customer communication skills.
2008 - 2011
Account Manager & Trainer
Club Machine - York, United Kingdom
I was the sole software trainer and provided systems training to customers and colleagues. I was responsible for designing, creating, and delivering all training on the software. I was responsible for new customer needs analysis, creating training goals and objectives, and teaching customers of all abilities. I was also responsible for leading software implementation, including elements of project management and service delivery.
Certifications
2020 - 2020
2018 - 2019
Teaching English as a Foreign Language
TEFL.org.uk - UK
Teaching English as a Foreign Language, including grammar and language awareness.
2013 - 2013
2012 - 2012
Torso Training and Core Stability
Future Fit Training - London, United Kingdom
Fitness training principles for core stability training techniques
2010 - 2010
Exercise Professional - Level 2
The Register of Exercise Professionals - London, United Kingdom
Certified qualification in health and fitness training, including training principles, anatomical knowledge and awareness, creating and coaching fitness programs