Useful Stock Phrases for Business Emails

1 When you’re initiating email contact with someone new

Very formal

“Might I take a moment of your time…” (to begin the email)

“Please may I introduce myself…” (to begin the email)

“Many thanks again for your time.” (to end the email)

More informal/friendly

“I’m just emailing to ask…” (to begin the email)

“I’m a friend of Bob’s…” (to begin the email)

“Just let me know if you have any questions.” (to end the email)

“Drop me an email, or give me a ring, if you want any more information.” (to end the email)

2 When you’ve answered someone’s question(s)

Very formal

“I trust the above resolves your queries. Should you have any further questions, please do not hesitate to contact me.”

More informal/friendly

“I know that’s a lot to take in, so let me know if anything I’ve said doesn’t make sense.”

“Hope the above helps, but email again if you’re still having any difficulties.”

3 When you’re asking the recipient to take some action

Very formal

“I would appreciate your help in this matter.”

More informal/friendly

“Could you look into this?”

“Would you mind checking it out for me?”

“Thanks in advance.”

“Can you get back to me once you’ve had a chance to investigate?”

“I’d love to hear your advice on this one.”

4 When you need a response (but not necessarily any action taking)

Very formal

“I await a response at your earliest convenience.”

More informal/friendly

“Can you drop me a quick word so I know you’ve received this?”

“Look forward to hearing from you.”

5 When you’ve heard nothing back and want to chase up a reply

Very formal

“In reference to my email of June 20th …”

More informal/friendly

“Just wondered if you got my email (June 20th)?”

“When you get a moment, could you drop me a line about my last email?”


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