Useful Telephone Phrases

Making Contact:
Hello/ Good morning/ Good afternoon

This is Martin Smith………

Could I speak to………..

I’m trying to contact…………

Giving more information:

I’m calling from Lloyds Bank London, I’d like to speak to Ms Fallow…..

I’m calling on behalf of Mr Johnson…..


Taking a call:

Martin Smith speaking, (how can I help you?)

Asking for a name or information:

Who’s calling,

Where are you calling from?

Asking the caller to wait:

Could you hold on please.

Hold the line please.

Just a moment.

Connecting:

Thanks for holding, I’ll put you through.



Giving negative information:

I’m afraid the line’s busy

I’m afraid she’s in a meeting/out of the office

I think you’ve got the wrong number

Telephone problems:


I’m sorry, I don’t understand. Could you say that again, please?

I’m sorry, I can’t hear you very well.

Could you speak up a little, please?

I’ve tried to get through several times but it’s always engaged.

Could you spell that, please?

I’m sorry could you speak a little more slowly, please

Taking a message:

Can I take a message?

Would you like to leave a message?

Can I give her a message?

I’ll tell Mr Smith you called.

I’ll ask her to call you as soon as possible

January 26, 2018
Profile Picture
$20
USD/h

Martin Leggett

security_checked
5.0
$20
USD/h
Flag
English
globe
United Kingdom
time
279
Speaks:
English
Native
,
Spanish
C1
,
Swedish
C1
,
French
B1
,
German
A2
Hi, I'm Martin​ My classes are fun & you'll enjoy learning. You'll do lots of talking, you'll improve your vocabulary, I'll explain grammar points that you may have a problem with. In no time you'll notice how quickly you improve. I use different material for each student. We use Youtube, songs, reading & writing, podcasts, liveTv, Kahoot, Series, Documentaries, Media Online, Articles on 100's of topics. Homework to help you study at Home....... So you won't get bored. I also specialise in Cambridge Exams & I was an Examiner for the exams for 12 years in Sweden Today is a great day to take a trial class with me, I'm sure you'll be happy & you're sure to get much better every class. Enjoy your Day😎😍😄😀
Flag
English
globe
United Kingdom
time
279
Speaks:
English
Native
,
Spanish
C1
,
Swedish
C1
,
French
B1
,
German
A2
Hi, I'm Martin​ My classes are fun & you'll enjoy learning. You'll do lots of talking, you'll improve your vocabulary, I'll explain grammar points that you may have a problem with. In no time you'll notice how quickly you improve. I use different material for each student. We use Youtube, songs, reading & writing, podcasts, liveTv, Kahoot, Series, Documentaries, Media Online, Articles on 100's of topics. Homework to help you study at Home....... So you won't get bored. I also specialise in Cambridge Exams & I was an Examiner for the exams for 12 years in Sweden Today is a great day to take a trial class with me, I'm sure you'll be happy & you're sure to get much better every class. Enjoy your Day😎😍😄😀
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