<0>When everyone has a 5-star rating, it’s hard for teachers to make their profiles stand out from the crowd. That’s why we are restructuring the way ratings, comments, and teacher metrics work, so that excellent teachers receive the recognition they deserve and will therefore be able to attract more students. <2>The single most important teacher metric for students is attendance. We’re finding that all too often, students are booking with teachers who don’t show up to classes. When a teacher doesn’t show up to a class, it’s a negative experience for a student. Therefore, we’re prioritizing teacher attendance tracking in order to quickly identify and remove teachers who have decided to stop teaching without notifying us, and as a way to identify and recommend reliable, habitually punctual teachers who keep their appointments. <4><0>How does teacher attendance tracking work? <6>In order to be marked as having attended your class, please be sure to click “Start Lesson” during the first 10 minutes of your scheduled lesson. Any class that is not started by clicking “Start Lesson” during the first 10 minutes of the scheduled class will be marked as an absence and factored into your attendance metric. <8>Once attendance tracking is launched, you’ll be able to view your attendance record in the Teacher Admin section of your Dashboard. <10>You’ll also be able to contest and explain any marked absences on this page. For instance, if you had one-time an emergency that prevented you from starting your lesson, or if you were unable to start the lesson due to technical difficulties, you’ll be able to contest the absent mark here. If there is a valid reason for an absence, we’ll be able to remove it from your record. <12>For now, your attendance metric is only visible to you and to Verbling, and is not student-facing. However, we are beginning to collect this information now because we’d like to factor it into the teacher rating system in the future. You will be notified before this metric becomes visible to students.

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