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Help please!

8 months ago
Hi there. I have an issue . A mother bought a lesson with me for her 7 year old girl, but the thing is that I teach only from 12 years old on. This is all on my profile, but well , she didn't see it and I would prefer she'd look for another tutor who can help her. There are a lot of tutor on the platform who teach children. I kindly explained everything but I would like you to help her move this lesson to another tutor who fits their needs. What can I do? 

Thanks in advance.

Gabriela Kosak