"For many people, one of the most frustrating aspects of life is not being able to understand other people's behavior. We see them as "guilty" instead of "innocent". It's tempting to focus on people's seemingly irrational behavior -- their comments, actions, mean-spirited acts, selfish behavior -- and get extremely frustrated. If we focus on behavior too much, it can seem like other people are making us miserable".
"It's true that other people do weird things (who doesn't?), but we are the ones getting upset, so we are the ones who need to change. I'm not talking about accepting, ignoring or advocating violence or any other deviant behavior. I'm merely talking about learning to be less bothered by the actions of people".