English
It is a common courtesy to greet both customers and visitors to your business in a friendly and professional...
a minute
6 years ago
8 years ago • Comments: 1
Paul O'Neill
5.0
Italy•
10:45 AM (GMT+01:00)
English
387
2 601
English
387
2 601
Speaks
English
Native
,Italian
B2
About Me
Business English Coach | Meetings, Presentations & Negotiation | Author of Say It Better
You know your English is good enough. So why does it feel so difficult to speak up in that meeting, lead that presentation, or push back in a negotiation?
The problem isn't your grammar. It's your confidence.
I'm Paul, a British English coach with 20 years of experience. I've taught 2,600+ lessons to 387 students, and I'm rated 5.0. My clients work in pharma, engineering, finance, IT across many countries. They stay: the average student takes 12 lessons with me.
What we work on Real situations from your job: team meetings, client presentations, negotiations, delivering difficult news, interviews.
How it works I teach practical communication frameworks (PREP, SPIN, STAR) so you know how to organise your thoughts before you speak, and can use them the same day. They come from my book Say It Better, available on Amazon.
After a few weeks, my clients typically:
- speak in meetings without rehearsing every sentence
- open and structure a presentation with a clear message
- stay calm and clear when someone pushes back
Who it's for Professionals at B1 level and above who use English at work. Not for beginners or exam-only preparation.
Your trial lesson is a conversation, not a test. Tell me about your work and where English feels difficult. You leave with one framework you can use tomorrow. No textbooks. No pressure.
Book a trial lesson and let's find the situation that matters most to you.
______________________________________
Italian speaker? I live in Italy and speak Italian, so I know exactly where Italian professionals get stuck in English, and how to fix it fast.
Read MoreYou know your English is good enough. So why does it feel so difficult to speak up in that meeting, lead that presentation, or push back in a negotiation?
The problem isn't your grammar. It's your confidence.
I'm Paul, a British English coach with 20 years of experience. I've taught 2,600+ lessons to 387 students, and I'm rated 5.0. My clients work in pharma, engineering, finance, IT across many countries. They stay: the average student takes 12 lessons with me.
What we work on Real situations from your job: team meetings, client presentations, negotiations, delivering difficult news, interviews.
How it works I teach practical communication frameworks (PREP, SPIN, STAR) so you know how to organise your thoughts before you speak, and can use them the same day. They come from my book Say It Better, available on Amazon.
After a few weeks, my clients typically:
- speak in meetings without rehearsing every sentence
- open and structure a presentation with a clear message
- stay calm and clear when someone pushes back
Who it's for Professionals at B1 level and above who use English at work. Not for beginners or exam-only preparation.
Your trial lesson is a conversation, not a test. Tell me about your work and where English feels difficult. You leave with one framework you can use tomorrow. No textbooks. No pressure.
Book a trial lesson and let's find the situation that matters most to you.
______________________________________
Italian speaker? I live in Italy and speak Italian, so I know exactly where Italian professionals get stuck in English, and how to fix it fast.
My trial lessons
Your trial lesson is a conversation, not a test. Before we meet, tell me in one line: what is the one situation at work where your English feels hardest? We'll start there.
While we talk, I listen for your strengths, not your mistakes. Then I'll show you a practical framework you can use at work the very next day. You leave with something useful whether you continue or not.
Read MoreWhile we talk, I listen for your strengths, not your mistakes. Then I'll show you a practical framework you can use at work the very next day. You leave with something useful whether you continue or not.
Trial Lesson
One time, 30 minutesPrivate Lessons
60 minutesTeacher Stats
Within a few hours 
12 years ago 
100.00%2 601 
12.3 lesson average
5.0 Schedule
Teaching Expertise
Intermediate
Upper Intermediate
Advanced
Upper Advanced
British English
Résumé
Work Experience
2026
Author, Say It Better (2026). Communication frameworks for professionals who want to be liked, trusted and influential.
Available from your local Amazon store: https://mybook.to/SayBetter
Written for professionals who communicate in English, whether it's their first language or not. Communication frameworks for Professionals who want to be Liked, Trusted & Influential.
2007 - 0
English Language Lab - Business English Coach, 2007 to present.
Italy
Speak Up With Confidence at Work | British Business English Coach, 20 Years' Experience
Certifications
2015
2014 - 2014
TEFL UK
TEFL/TESOL Qualification
Sample Videos
a minute
6 years ago
English
THE IMPORTANCE OF BUSINESS ENGLISH...
English is more important than ever if you want to get ahead...
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